AI Engineer — Infosys
May 2025 — June 2026 · Houston, TX
Built an enterprise multi-agent platform that turned L2 batch-job failures into deterministic, auditable triage workflows.
- Reduced investigations from hours to minutes for 10+ engineers across Autosys, SQL, file servers, and ServiceNow
- Built four secured MCP tool servers with Azure Active Directory and enterprise token management
- Used GraphRAG to retrieve domain SOPs and produce structured plans with explicit dependencies
- Built a LangGraph graph generator that parallelizes independent steps and dispatches specialized agents
- Instrumented token-to-decision traces with Phoenix and ITrace for auditability and compliance